Beond is a climate action business specializing in renewable energy consultancy and software services. Beond provides innovative procurement, energy management and distributed energy services to energy consumers; underpinned by expert professional consultants and cutting-edge software.

We help our clients deal with energy challenges in a rapidly changing and complex market as new regulations and technologies are introduced in response to global climate change. Our service helps businesses keep their energy costs as low as possible within this complex environment.

This role sits in the tendering & service delivery team and will provide support for Beond’s client. The job role will focus on building knowledge about Beond, clients, processes, and the industry. It will encompass data administration for our core services and client query management, as well as supporting the tendering team in peak periods if necessary.

The core service delivery areas are driven by the client’s requirements, and are listed below:

• Supply Contract Management:
  • Resolving ad hoc client (billing, metering, contractual etc.) queries using task management software
  • Processing all meter additions and meter closures (managing the COT process with suppliers where applicable)
  • Arrangement of MOP and DA/DC contracts
• Supporting the periodic reporting:
  • Client’s current energy spend (including work which may be used to set budgets for clients)
  • Renewal Cost forecasting
  • “Letter’s into account” reporting
  • Energy management reporting
  • Hedge Position/Commodity risk reports
  • Meter Optimisation reporting (available supply capacity versus actual load, including power factor calculations)
• Invoice Validation:
  • Chasing suppliers if invoices/credits are missing
  • Processing invoice data into our in-house validation systems
  • Analysing the results and ensuring that files are ready to be sent to clients
  • Ensuring any queries on incorrect invoices are raised and resolved through our issue management software
  •  Meter Optimisation reporting (available supply capacity versus actual load, including power factor calculations)
• Supporting New Business Sales:
  • Gathering data required for tendering by chasing up suppliers or accessing publicly available information
  • Organising/processing data into the correct structures for further analysis or use in our tenders

In addition, during peak periods the Energy Bureau Analysts will be expected to support the tendering team:

• Procurement (Gas, Elec and Water)
  • Support the auctioneers with loading supply offers into our in-house systems
  • Cross-checking tender summaries
  • Compiling data to assist when running tenders for new clients

Key Skills & Experience

A minimum of 2 years of utility industry experience or someone with university qualifications and a keen interest in energy and environmental markets

• Self-starter, highly organised with strong time management skills
• Strongly client focused with a desire to provide service excellence
• The ability to juggle the requirements of multiple clients at the same time
• Have a capacity for hard work, will persevere to make progress and deliver results
• Good attention to detail and problem-solving skills
• Good Excel and general IT skills
• An ability to develop strong telephone-based relationships
• Be a team player

We are looking for someone with a keen interest in energy and high-quality client service delivery who can demonstrate past achievements and who shares our core company values of Integrity, Quality and Innovation.

Equal Opportunity 

Beond is a place where everyone is welcome.  We believe our differences make us a better and more innovative business.  We grow our organisation by welcoming the best people with different perspectives and experiences to our team. We are committed to equal employment opportunities regardless of age, disability, gender identity, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.