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Citizen M secure 30% savings on new site connections for trendiest hotel in the world

Twice voted Trip Advisor's "trendiest hotel in the world", Citizen M is a fast growing innovative global hotel chain with two operating London hotels and three more sites to be completed by the summer of 2016.

Citizen M


In 2014, Beond were asked to help Citizen M reduce costs on the gas site works at the new Tower Hill development and to manage the procurement and metering for both gas and electricity.

The Solution

Gas site works

Once the gas site works at the new Tower Hill development specification had been finalized, the contractor approached their usual gas site works provider for a design and quote. This was provided to Beond who then went to market for alternative quotes and managed to secure a 30% cost reduction.

Gas and electricity contracts

For the gas and electricity supply contracts, Citizen M were asked to provide a combined security deposit of £133,000 before any contract could be secured. After some lengthy negotiation with a major supplier, Beond managed to have the security deposit requirement removed, secure competitive energy prices and then register the new supplies ready for the metering to be installed.

Project management

Throughout the project, relationships were developed with the main contractor, project management company, UKPN and the gas site works provider. This ensured that Citizen M had value added support to ensure that the utilities were delivered within the agreed schedule and that all relevant stakeholders were kept informed and up to date.


Beond’s involvement in the development has delivered vital savings, reduced capital outlay and improved the timescales for delivery of the utilities.

Citizen M have been so impressed with the levels of service that they asked for Beond to deliver the same services for the next two new hotel developments at Shoreditch and St Paul’s.


“For our latest hotel at Tower Hill, Beond found us a 30% saving for the gas site works and negotiated the removal of a £133,000 supplier security deposit. We will be using Beond Connection Services to assist with the utility requirements for our new Shoreditch and St Paul’s hotels planned for next year.”

Craig Kinnon, Development Director

Beond Services

Beond are a privately owned specialist energy market consultancy – offering innovative and bespoke services to a wide range of energy and carbon consumers. Our business is built on offering tailored energy management and purchasing solutions, supported by our proprietary software and managed by our dedicated team of experts.

Our staff are the key to our success and significant investment has been placed in recruiting and retaining the best talent in the industry sector – with our Consulting Directors holding an average of 20 years’ individual energy market expertise and experience.

With over 500 major energy consumers under management we have an excellent track record in delivering:

  • Innovations in energy procurement to deliver best value to our clients
  • Dedicated portfolio management and on-going data collation and analysis
  • Tailored and bespoke risk management hedging strategies – able to adapt to the ever changing markets
  • Studies on the impact of future changes to an organisation to mitigate risk
  • Structural site works, upgrades and network connections
  • Bill validation, reporting and analysis
  • Compliance to carbon schemes such as the CRC and ESOS with an excellent track record of success
  • Innovations in energy management to bring bespoke solutions with strong financial return
  • Energy auditing and technology services to introduce the right technology to reduce energy consumption

For more information regarding our latest innovations please contact the consultancy team on 020 8899 7385.